Team Manager Credit Lending
Absa South Africa · Johannesburg, Gauteng
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- To implement and execute the operational plans for Retail Credit Lending through monitoring and ensuring that quality risk reviews/assessments are performed by the reporting staff within their own mandates and / or administrative tasks of high standards are performed.
- To develop, coach and manage the activities of staff to ensure that performance objectives are met.
- To manage effective resource management by means of Salesforce/Dialer/ Debt Manager and continuously initiate process improvements and optimization.
Job Description
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
- Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction
- Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
- Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
- Administration: Effectively fulfil all required administrative duties, including tracking and reporting
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies Required
End Date: September 29, 2026